Privacy Policy and Cookies Statement

Effective Date:[May 1, 2026]

Welcome to Medical Missions Africa (MeMA) (“we,” “us,” or “our”). We are committed to protecting the privacy and security of our visitors, donors, volunteers, and training participants. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit our website (memafrica.org) or interact with our organization.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data that is collected automatically when you use our website.

A. Information You Provide Directly:

Personal Identification: Name, email address, phone number, and physical address when you subscribe to our newsletter, become a prayer partner, or contact us.
Registration Data: Professional background, qualifications, and personal details when you register for our training programs (e.g., The Shalom Pathway, Sacred Tensions).
Donation Information: When you make a donation, we collect necessary billing information. (Note: Financial transactions are processed through secure third-party payment gateways; we do not store your full credit card or bank details on our servers).
Volunteer Data: Information submitted when applying to volunteer for our medical camps or field missions.

B. Information Collected Automatically (Cookies):

Device & Usage Data: Your IP address, browser type, operating system, and how you navigate our website.
Cookies: Small data files stored on your device that help us improve your website experience (detailed in the Cookies section below).

2. How We Use Your Information

We use the information we collect to fulfill our mission and provide a seamless website experience. Specifically, we use your data to:

Process and acknowledge donations, and send necessary financial receipts.
Register you for training, discipleship programs, and medical camps.
Send you ministry updates, prayer requests, and newsletters (you can opt out at any time).
Respond to your inquiries and support requests.
Analyze website traffic to improve our navigation, content, and user experience.

3. Cookies Policy

Our website uses cookies and similar tracking technologies to ensure the site functions correctly and to help us understand our visitors.

Types of Cookies We Use:

Essential Cookies: Required for the website to function properly (e.g., allowing you to fill out a registration form or use the donation portal securely).
Analytics Cookies: These help us understand how visitors interact with our site (e.g., which pages are read the most), allowing us to improve our content.
Third-Party Cookies: Services we use, such as embedded YouTube videos, social media sharing buttons, or payment processors, may place their own cookies on your browser.

Managing Cookies:
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Please note that disabling essential cookies may prevent you from using certain features of our website (such as donation forms).

4. How We Share Your Information

MeMA deeply respects your privacy. We do not sell, trade, or rent your personal information to third parties. We only share your data in the following situations:

Trusted Service Providers: We may share information with third-party platforms that help us operate our ministry (e.g., email newsletter services, secure payment processors, and website hosting). These providers are legally obligated to keep your data secure and confidential.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data (like registration details and donations) transmitted online. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you.
The right to request corrections to inaccurate or incomplete data.
The right to request the deletion of your personal data from our records.
The right to unsubscribe from our mailing lists at any time by clicking the “Unsubscribe” link at the bottom of our emails.

7. External Links

Our website may contain links to other websites (such as partner organizations or external resources). Please be aware that we are not responsible for the privacy practices of those other sites. We encourage you to read their privacy policies when leaving our site.

8. Changes to This Privacy Policy

MeMA may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the “Effective Date” at the top.